What is HoopoTrack and How Does It Work?

Overview:
HoopoTrack is a simple tool for service-based shops (like phone repair, tailoring, 3D printing, and more) to keep customers updated on their job status — without endless phone calls.

🧠 How it Works

1. You create a job ticket inside HoopoTrack.

2. The system generates a public tracking link + QR code.

3. You give the link/QR to your customer, either printed or by email.

4. As the job moves through different steps (like “Queued → In Progress → Ready”),
   your customer sees the updates in real-time.

5. HoopoTrack automatically sends email notifications when a status is updated (if enabled).

🔄 Key Features

• 📄 Custom status templates (e.g., Repair, Tailor, Print)

• 🔔 Automatic customer notifications

• 📤 Email-based updates (SMS/WhatsApp coming soon)

• 📺 Queue view for TV display

• 🔒 Optional PIN protection for customer tracking pages

🛠️ What You’ll Need

• A shop or service where you handle customer jobs

• A computer or smartphone with browser access

• (Optional) A printer to give customers physical tickets with QR

💡 Example Use Case

You run a 3D print shop. A customer drops off a print job. You create a ticket using a “3D Print” template. HoopoTrack gives you a QR code. You print it and give it to the customer. Later, when you mark the job as “Ready for Pickup,” the customer automatically gets notified.